To remove a feature: Prepaid Plans Support Overview - Pay-as-you-go, 24/7 automated phone system: call *611 from your mobile. With Auto Pay, you never have to worry about missing a payment. The line that's removed will be converted to a new single line account. Learn how you can temporarily suspend service on a prepaid device that has been lost or stolen, to prevent unauthorized usage or charges to your account. Select a topic below to view steps: If you've never used My Verizon before (through the app or a web browser), you need to register your prepaid account first. You can use My Verizon to change your device or change your mobile number from any web browser. Add a line / Set up a Prepaid Family Account, Change Account Owner on a Prepaid Family Account, Send funds to another line on a Prepaid Family Account, View data, minutes and messaging usage details, Remove a line on a Prepaid Family Account, Manage account alerts (e.g., low balance), 24/7 automated phone system: call *611 from your mobile, account roles on a Prepaid Family Account. To view your payment history: You'll see all the payments made on your account during the date range you selected. You've successfully disabled TravelPass on your line. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack. To add a line to an existing prepaid account: You've successfully set up your Prepaid Family Account. Data Boosts are used after all your monthly allowance is gone.

Note: If you're on a Prepaid Family Account, only the Account Owner can change a plan on the account. Learn about prepaid plans with no long term contracts or credit checks. You can change your security information and passwords to protect your account. Learn how to change your plan, add data and keep track of your account balance. Then it will charge the remaining balance to your credit/debit card. Place an order online or on the My Verizon app and select the pickup option available.

Learn more about account roles. Read the Terms & Conditions, and if you agree, click, Enter your prepaid mobile number and My Verizon Password, and then click, If prompted, enter the answer to your security question and click. Credit or debit card required. Note: If your line is suspended for more than 90 days, your number will be disabled. With just a few clicks, you can keep track of your account balance, enroll in and manage Auto Pay, or make one-time payments. Set up auto pay for prepaid.
Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices. You can then use those same credentials to sign in to My Verizon through the app or any web browser. Verizon SIM cards are free for our customers. Note: Please have your prepaid phone with you while you register. The owner of that line is now financially responsible for their line. Then click.

Click Add Funds. The Account Owner can send funds to any Account Member line on their Prepaid Family Account. Frequently asked questions about the My Verizon Mobile App for prepaid smartphones. To manage Auto Pay: You can view your current plan information on the My Plan page in My Verizon. Note: If you have a Prepaid Family Account, only the Account Owner can view the payment history of the account. Select whether you're the Account Owner or an Account Member. Note: If you're an Account Member on a Prepaid Family Account, you can reconnect your line if you suspended it during your current bill cycle. Port existing number - Enter a landline phone number or other wireless number you have, you can use that number as your prepaid mobile number. Select whether or not you want to transfer funds to the line being removed. You can have up to 10 smartphone, tablet or Jetpack® lines on one Prepaid Family Account. Select how you want to receive alerts about your account, such as warning tones and low balance alerts. Scroll down to the TravelPass section, and tap or click. You've successfully added funds to your account. Only the Account Owner can remove a line on a Prepaid Family Account. Prepaid TravelPass lets you use your prepaid plan while traveling in certain countries for a flat daily rate. Account Members aren’t able to view the Manage Auto Pay page. Learn about the latest prepaid deals and special promotions. If you're the Account Owner on a Prepaid Family Account, you can also remove a line from your account.

Account Members aren't able to view the Payment History page.

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