I was cleaning it everyday for a month but between Christmas and New Years I got a little lazy. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. However, in a current thread about a Wolf range with this problem, the Wolf owner and an Electrolux owner say they have little shards of the porcelain (actually thin glass) moving around in their ovens when the fans are on, landing on their food or pan lids. Please help. The whole set is the black stainless steel . I called several times to follow up and they told me that my ticket was closed, the first-time because it was an accident and the second time they closed my ticket Samsung said that the ticket was closed because I didn't answer my phone, mind you no message was left. Its beyond unprofessional. The door seals have come loose. I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. If you were bold enough to go for this as an option, it would allow you to add an extra wall unit above the built in fridge, a slim cabinet next to it and bring a whole additional work-surface to your kitchen. Start by washing and thoroughly drying the damaged spot. I just want it exchanged, 08-03-2022 I purchased a Samsung black stainless in 2019 also and it is peeling around the water dispenser. And lastly, there are no toxic materials in the formulation of our porcelain.Thank you,Adel, I have filed a complaint with the FTC consumer product safety commission and they are looking into it. We have also had issues with sensor on dishwasher. I would like information on how to be included. We purchased an entire Samsung kitchen suite in October 2020. Very disappointed. If I don't hear something more positive from Samsung soon, I will be forced to go to social media & consumer report groups -- many, many people are having the same problem - Samsung ovens rusting within 6 months of regular use. Our has started peeling since a month after we got it!! Wewould also like to join the lawsuit again Samsung. Most importantly, they are only 24" wide. Fair paid almost 5,000 for After one year my Samsung black stainless steel range began to peel. I have used the self cleaning maybe 2 times since remodeling 3 years ago. My appliances are less than 2 years old and look horrible and all Samsung has to say is its not covered its cosmetic and I can buy the paint from them and touch it up. I only clean my oven by myself with products and a soft sponge.At first I thought it was dirt and when I cleaned it I realized it was really cracked! Allow the paint to dry, then apply a second coat, if needed. @wekick @hvtech42 Could also just be the difference between the old series oven (E-Series?? My issue with flaking is currently only on the fridge but my fridge also has the freezing issue with the ice maker. After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade. Still working on getting support from Whirlpool to take back our flaking oven - we submitted a claim a couple of weeks ago, checked on it today and were told to resubmit it. They have always been made like this and we've seen few issues with chipping over the decades. Same problem. My LG blue-lined oven was nearly two years old in Jan. 2022, and had been used a couple of times. Wolf quickly changed the rack guides to chrome in order to stop this issue, which for me didn't inspire much confidence in their porcelain given that porcelain coated rack guides have been used for decades on many brands, with no chipping. It cracks with normal temperature use, I havent used self cleaning function. Same problem here. Im retired and live on a fixed income so this is a big purchase for me. We purchased a suite of Samsung appliances. Also the electric stove top handles are so touchy that if anything or anyone leans up against it slightly the burner comes on and has nearly started two fires. I have the exact experience with chipping on fridge and Samsung wont do a thing about it claiming its cosmetic. In addition to the defective finish 3 of the knobs are broken. Did Samsung not do thorough testing on this finish in test kitchens? My old KitchenAid has a hidden element, goes through an annual self-cleaning cycle, and still has intact gray speckled porcelain. I gave it a good cleaning tonight and noticed something horrible. Im glad to see some of you are at least getting companies to respond. Thank you. Erfahren Sie hierzu mehr in der Houzz Cookie-Richtlinie. Please let me know how I can participate in this! We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. I also saw a complaint about the porcelain on the back side of the convection fan cover chipping, presumably from the heat of the convection element. Any other apparent marks, spots, bubbling, or cloudiness on the cooktop are stains on its surface and not due to a defect. The metal surface is heavily scratched where the paint is missing. I had to contact them several times. Its horrific because of the peeling . Rinse the sponge and wipe the area again. If hat doesnt work, maybe they can help you find a second hand appliance. I purchased an entire Samsung kitchen in the fall of 2019. The model is NX58J5600SG. They want me to send photographs and theyll give me an estimate for repair. My Samsung oven is peeling after a short time as well. A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. 02-04-2023 This oven was in a holiday rental property. Problems with Samsung refrigerator freezing up. opinions on regular stainless dishwasher or panel ready? So I do it all by hand and use it for the sanitation setting. Please include me in the lawsuit. Renovated my kitchen and purchased Microwave hood combo, refrigerator, glass cooktop range and dishwasher nothing but functional issues with fridge and dishwasher for first two years fortunately warranty covered repairs, however each appliance is severely peeling. This is not a warranty issue its a cosmetic flaw. As the paint starts peeling off, the oven's metallic surface becomes more vulnerable to the microwaves. I purchased my Samsung black stainless electric range, along with my refrigerator and dishwasher about 7 month ago. I called just before the year mark and was trying to set an appointment for someone to come out to verify the peeling but it was around the holidays and I was traveling. They are all starting to peel. Following! LG will give a refund on the one uear old appliance . This is 2021. Crap. We have a refrigerator that is peeling. After almost no use during covid the black is flaking off Purchased at home depot. I would like to be part of the lawsuit. My stove did this too. I have a fridge, stove and microwave. 08:36 PM This company is aware of the defect and yet still sells to unsuspecting customers and will not make the product good. So, they might not work for everybody. There's been a few class action lawsuits against Wolf, but I don't know if there's been any settlement on them. The appliances were all new. I still have the receipt. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. This is not rust but a major and harmful defect. The microwave and range both have the plastic paint peeling off. My partner and I were JUST talking about this, and after a quick google search, we realize it is a bigger issue and problem. Add me to the class action lawsuit. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I am very disappointed in this company. I noticed the range was chipping in only a few months. The stove is peeling under the knows. Is there any direction on how to join this class action lawsuit? I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. I spoke to them this morning about my black stainless stove top. I also have microwave, oven, dishwasher and fridge that are peeling. That I cant afford to spend money to replace. Clearly, if the self cleaning function is not working, it falls in this category. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. My dishwasher mounting hardware never worked either. The peeling is like the icing on the cake. Has anyone tried to fix the chipped areas or did you use an oven liner over the chipped areas to keep the porcelain from popping up into your food? I do regularly bake pizzas at 450-500, however, and that may have encouraged the problem. Depending on which situation you find yourself facing, there are a few potential fixes, as well as preventative measures you can take to . Your under-cabinet lighting could also do with an upgrade at the same time. Finally, I decided to get stainless steel appliances from another company. Quality does not exist with their products! Enamel just shutters on the bottom of my gas oven. . I would love to be a part of the class action suit. I called Samsung and they said they could not help me. It is not peeling at this time. This has happened to my new Jenn Air too. Fridge, dishwasher, microwave and stove. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. We are extremely upset as it was a lot of money. I barely use the back burners,not to mention the appliance package is only 2 years old. 09:39 PM If there is a lawsuit in the making we definitely want in on it! Worsens without even touching it! Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. While cleaning our new top of the line Samsung electric stove, noticed a large area had peeled right off. We bought the Samsung NX58H5600SS gas range in 2018, and coating starts to peel off around the oven bar less than 6 months. Purchased Samsung microwave, dishwasher, stove and refrigerator from Sears in 2019. in. The oven fan is going bad and needs replacing, the range too is peeling really bad. Adam Lee v. Samsung Electronics America Inc. , Case No. 06:58 PM The other option would be to look for a gas range. My old gas range lasted for 30+ years and never a problem like this. Unbelievable! Thank you. Clean the area to be repaired, using a commercial degreaser. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! This is definitely Samsung manufacturing defect. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. Scrubbing it with a sponge scourer will only make it worse not that I haven't tried so what are my options? If you take it back to just the bare enamel, it'll still work just fine. How can they get away with this? This started during the warranty period but I didnt call till a few weeks after my warranty. Either type of scratch only takes a few minutes to. It took me a while to pluck up the courage but things were going OK until tonight when I decided to try out the self clean function. MS23K3513AK/D2. It is a daily battle. Purchased the Samsung 30 inch cook top and within months the finished started to degrade, Wi-Fi stopped working and the knobs started to crack and split making turning on difficult. The paint is peeling off around the oven door handle. The interior floor pan started corroding. Top Class Actions is a legal news source Definitely need to be included in the suit. Since most of the time there are only two of you, could you manage a smaller fridge? This started within the 1st year. Same issue of the thin black coating peeling looks terrible. Complained. It is now 1/11/2017 and I think the glass top is defective. Reading through all the comments, as I need to replace my 17 year old KitchenAid wall oven. Two and a half years ago I Purchased it all.SAMSUNG The fridge looks like it's got a lacquer finish. DID THIS ANSWER YOUR QUESTION? Ive had my stove about a year. When I called the company they gave me the cosmetic issue, not covered under warranty. 1. The attorneys are Aaron Radbil and Alex Kruzyk. However, if the stain cannot be removed by cleaning, then the . I am still waiting and I plan on calling again today. These other work appliances cosmetically that I have ever owned. Theyre all peeling. It's just 2 years old and I have a warranty. Has anybody else seen this issue. Show all topics. Please include me in the class action lawsuit. in. The enamel around the handle of my fridge was chipped from my finger nails so I sprayed it with enamel spray and it bubbles up and flaked off . The refrigerator is also chipping. Then my over $3000 fridge is not giving me ice because it keeps freezing up. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. I have this peeling starting on my Samsung range, dishwasher, and microwave. How do we join the lawsuit? We spent thousands purchasing Samsung black stainless appliances for our new kitchen remodeling and they are the eyesore of the kitchen!!! By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Mine just started peeling as well. we also have dishwasher and microwave. Add me to the lawsuit, I would like to be added to the class action lawsuit as well. Stove, grudge and microwave all peeling. Good luck!! I find it insulting that they dont include the touchup paint and they want you to pay $60 for a tiny bottle, the size of nail polish to touch it up not that that would fix the problem. Well, 3% of the people complain, the rest walk away and tell their friends. It has ruined my solid oak flooring. I bought all of my kitchen appliances in black they are less than 1 year old, and already peeling. The finish on that oven was perfect so it is a manufacturing short cut/cheapening of the finish that a number of companies have embraced, leaving us really screwed. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. Black stainless peeling 1; Breaking door bins 1; broil 1; Broiler 2; Broken Knob 1; burner 1; burning 1; burnt food 1; . Stylish ovens feature state-of-the-art cooking performance. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. I want to join! Just noticed today the finish on the oven is starting to PEEL. Im trying to find a way to repair the coating but since its a plastic film there really isnt a good way to do that. Love the over but it looks like it is 20 years old after it started to peel. Please let me get in on this lawsuit. Send pictures to the tech guy who said it wasnt covered. It was not comforting to learn that I am not alone in this problem! My stove is peeling I have too so bad in the same exact place how do I be included in the lawsuit. 1/2 FL. This is because those states prohibit manufacturers from disclaiming the implied warranty (which basically all appliance warranties do nowadays). In this class action, plaintiff Barry Garfinkle claims he bought a Wolf 30-inch E Series double oven in May 2012, but within a little over a year, after using the self-cleaning function, he noticed that the blue porcelain interior finish on one of the oven . Electric stove, noticed a large area had peeled right off year Samsung... With my refrigerator and dishwasher about 7 month ago called the company they gave me the cosmetic,. 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