I have always given you many and countless hours of my life to better your store and help out at other stores. A simple apology. The complaint has been investigated and resolved to the customers satisfaction. naar per informarci del problema. Thank you! Mentioned 2 clerk (April) she gave me the poorest excuse. pour nous faire part du problme. I have no idea where it was purchased or when it was purchased. Finally, we got a new manager from another store. Managers need to be changed as well as associates. A few cashiers need to be fired Brian Maggie and Angela. ComplaintsBoard.com is a leading complaint resolution website on the Internet. las molestias. para informarnos de que tienes problemas. The Employees Were Not Very Welcoming And Pretty Rude. This account has been verified by Turkey Hill Dairy customer service / representatives through our verification process. You are thieves. Onze Please respond, Desired outcome: Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Turkey Hill Dairy - Rude managers/ assistant managers and cashiers. Wenn So I am turning to you. enva un correo electrnico a I was trying to buy items that were on sale and sale tag clearly visible. Yuki was there again i was telling her my numbers and she told me not to speak to her in that tone or she wasnt going to service me. I had work 4 years for you and because of a customer lying, you fired me. para nos informar sobre o problema. This topic has been closed to new posts due to inactivity. The trainer Jen convinced me outside not to quit. I am sorry about the whole situation, but if it comes down to me having a job and not having a job just to keep a customer happy, I'm picking the job. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This employee's name is April, Turkey hill 192, 358 Peirce street Kingston PA, Went to Turkey hill on Hershey avenue I. Lancaster pa 17603 and the manager refused to let my service dog in so I walked all the way back home to retrieve his service tag and returned to the store where the manager still refused to let me and my service dog in regardless with or without tag but yet employees can walk in with their normal house dogs and have no problem but they deny a real service dog. When we looked at the video for that day, it was Erin that was at the store with her daughter, yelling at one of our employees. 1. nyack. Report inappropriate content . Si continas recibiendo este mensaje, infrmanos del problema Erin told me that I could not get in trouble by following policy, no matter what. I am sure that she didn't even say it was her. And out the door she walked with her drink. Same goes for our Web site. There were only 4 cars in the parking lot, including my own. I went to turkeyhill in hampden blvd been going here for years never had any problems This morning. It isn't the amount of change I was due back it was the way the cashier and the store handled this and it is not right! Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I've enjoyed Turkey Hill products for quite a few years now. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Complaints Contacts Resolved "Employment" Resolved "Poor service" Resolved "Misleading hiring techniques" Turkey Hill Dairy reviews 120 Search Filter by Sort by: Most helpful Most popular S SRThom of MD, California, US Feb 10, 2022 7:42 am EST Verified customer Choco mint chip ice cream Si vous continuez voir ce Anyone would do the same. Submit a complaint and get your issue resolved. Let me give you a lay out of that day. Customer pumped gas of about $30.00. Also the service there is very slow. Can you get me a gold pack of USA 100. I tried to talk and defend myself with stating I agree but couldn't because of this policy. Then he continued to yell across the store to another worker that "this guy wants his 35 cents!" In addition to filling out the form below, you can contact Turkey Hill by phone. She then said, Ok because the other girl was handling that. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. This employee has a really bad attitude and raises her voice a lot. That Sunday the 10:00 person never showed. My purchase price was $3.99 ea. I remember this because I thought it cool that there were 4 silver cars in a row, including my own car. And walked away leaving me and the rest of the customers standing there. . We are sorry for the inconvenience. She said, No! Share your photos and videos with others to prove the truth of your words. I was on one of the few small breaks we get. Is it because I am of the Wiccan/Pagan faith, that I am being terminated? We have purchased several gallons of this for her from Shop Rite in Bel Air Maryland. Benefits are good and stores have a loyal local clientele. I would like more substantial assistance with this issue. Please help us protect Glassdoor by verifying that you're a She asked for my id n I said I'm 40 n I showed 9t to her in my wallet n she said no I need it so I said ok but I'm in a hurry I put it on the container n it kind of flew or I should I say skimmed the counter and she said(Kikitah) I was rude I'm not selling you cigarettes! Onze . per informarci del problema. I would appreciate being notified when you get this issue corrected, so I can return to purchasing this particular flavor. Lamentamos enva un correo electrnico a Every time I go into the Turkey hill in dunmore, Pa (401 S. Blakey Street, Dunmore,PA 18512) If I am the only one in the store she services me but with an attitude. This ice cream is reminiscent of the cheap ice milk ice cream, Mom bought for us kids. Got Cherry's and pineapple chocolate sauce wet nuts bananas. The paperwork she wanted us to do in the mornings and on weekends when we were the busiest, called for that third person. Desired outcome: Then another. We are sorry for the inconvenience. This woman proceeded to tell me her entire life story; (after kicking off her shoes and propping her filthy bare feet on the desk) all about her husband and kids and new boat and cars and working for Amazon blah, blah, blah Terry then proceeded to tell me horror storie Store manager Angela was disrespectful, nasty rude and unprofessional she called me a [censored] when I came into the store. Click here to get notifications about new complaints of Turkey Hill Dairy. questo messaggio, invia un'email all'indirizzo I don't know exactly who I was talking to. I said, just get me a gold pack of USA 100s. I asked him why he didn't tell me that he couldn't make change before I purchased something, I would have gone somewhere else. She wrote me up for it, even though she had eye witness accounts backing me up along with video. Turkey Hill Dairy - Poor customer service, Turkey Hill Dairy - Coco mint chip ice cream, Turkey Hill Dairy - Natural praline pecan ice cream, Turkey Hill Dairy - Cleanliness in and out of store. Desired outcome: para informarnos de que tienes problemas. Caso continue recebendo esta mensagem, There are some issues that need to be brought to your attention. She would only allow two people on a shift at my store. Want to work here? judiciary in Turkey. If you keep allowing him to stay there working. My daughter in law is pregnant and has a craving for your black cherry ice cream. Complaints Contacts Resolved "Employment" Resolved "Poor service" Resolved "Misleading hiring techniques" Turkey Hill Dairy complaints 120 Search Filter by Sort by: Newest Most helpful Most popular Oldest K Ken todd of Bellmawr, US Jan 29, 2023 6:09 pm EST Icecream seem to have melted From target deptford. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail She still brings her daughter with her on some occasions. para nos informar sobre o problema. Once in the backroom she proceeded to yell at me about customer service. When she finally came back, she was only there for like a month or so before getting let go. For all of your flavors, I prefer your brand for the price. Business will be lost until it's done. Then she serviced another woman knowing I had been waiting. As a customer I felt disrespected, intimidated and uncomfortable I will not be coming here again. message, please email The day that the policy changed due to customer service, she did not inform us managers of the change and there was an issue in the store that very day. I said yes I mind, that's my change and I am due my change. per informarci del problema. Was shopping with daughter for school. I worked for this company for three months. He stated he left the parking lot walking in the cold with his son. One person per shift. Submit a complaint and get your issue resolved. enviando un correo electrnico a So I went to go converse with him, but could not find him. The investigation found that the customer's accusations were unfounded and unjust. A customer got irate with me due to a miss understanding. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail He has been punished. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. enviando un correo electrnico a Desired outcome: Si continas viendo este mensaje, This will surely increase the credibility of your complaint. Ci Lamentamos The customer did not leave property at all. Ci In those three months, I was left alone many times. Oh he whines he has wife and kids. I had no other chose. She continued on about why is was dirty. I wasn't sure what would cause this but I threw out what I had put in a bowl. las molestias. I argue about it, because it would affect the customer service policy. Just wanted to point out what I perceive to be a Quality Control issue that now has me buying other brands. (a chain Groceries in Texas). Desired outcome: Wenn naar A few cashiers need to be fired Brian Maggie and Angela, Read full review of Turkey Hill Dairy and 1 comment. Read full review of Turkey Hill Dairy and 1 comment. Not once did I yell at him for going to my manager. Now to get back to my background. Desired outcome: Her finger was no more than 1 inch from my face. 6 cartons of Marlboro regular and Newport box 100. Se continui a visualizzare Now to get to the three write ups that caused my termination. Now something else has been bothering me. I was not able to get coffee or grill done at all. Corporal Tunnel is a worker's comp injury even though your HR is denying it is. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information, From target deptford. Si continas recibiendo este mensaje, infrmanos del problema This account has been verified by Turkey Hill Dairy customer service / representatives through our verification process. I came back in and finished my shift. Reviews from Turkey Hill employees about working as a Customer Service Associate / Cashier at Turkey Hill. Did you know our primary manufacturing plant in Conestoga, PA is powered 100% by renewable energy sources? Love your ice cream though! Salt Lake City. The manager who hired me wasn't even there when I started. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He was confusing me with another employee. Refused to let my service dog in store even with tag, I don't know really since the money is spent. I'm sure better associate could be found . High expectations with pay minimum wage. I followed up with a live chat on the person was no help. I could go on and on. I won't hesitate to take further action and see you loose this convient store/ gas on Baltimore Street. Onze message, contactez-nous l'adresse Desired outcome: Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. enva un correo electrnico a scusiamo se questo pu causarti degli inconvenienti. I am confused on why a month has gone by and I am now being terminated for it. I used to love the coffee at turkey hill but now it's never cleaned and it's never fresh. Disculpa Between the time 4:25 - 4:40 My next write up came when you hired someone new as your DA for district 204. Lamentamos pelo inconveniente. He can't keep employees either because his attitude is the same towards customers if they say anything too. Hello. She had her daughter walk with them while she nit-picked at items that were out of the employees control. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. She went around the counter I though she was coming to hit me so I encounter her and she was yelling at me on the sales floor I was yelling that was very unprofessional. On several occasions, have I witnessed or heard an employee making stereotypical or racist comments towards the customers. Wir entschuldigen uns fr die Umstnde. Read employee reviews and ratings on Glassdoor to decide if Turkey Hill is right for you. Got my husband cookie and cream a couple weeks ago, opened it and it was just vanilla. While Turkey Hill Dairy has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. A simple apology. I would like her to at least be taught where to look for the correct birthdate on an Id so this doesnt happen to someone else and I would like an apology. 14 years ago. This incident was caught on camera and verified by the employees on duty. Aydanos a proteger Glassdoor y demustranos que eres una persona real. per informarci del problema. Caso continue recebendo esta mensagem, Her name is Erin Walsh. Wir entschuldigen uns fr die Umstnde. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The new mad cola flavor slushy is absolutely disgusting! Recommend. Im 46 years old, I have a license that is expiring on 06/04 and was denied to buy cigarettes at your store located on 1231 interchange road Gilbert Pa 18331, even if my license is valid through end of the day. Aydanos a proteger Glassdoor y demustranos que eres una persona real. unbelievable! When opened the ice cream seemed that someone wasn't right. 10 Photos 23 Diversity + Add a Review Turkey Hill LLC Reviews Updated Mar 2, 2023 Filter by Topic Work Life Balance Coworkers Compensation Benefits Management Career Development Culture Workplace Senior Leadership Search Reviews Search Reviews Filter by Job Title Clear All Full-time, Part-time English Filter Found 64 of over 79 reviews Sort To whom it may concern. The next day I was informed by my manager that Alex had said something to another employee in regards to me being outside and there being 20 customers inside. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I walked out. Now for the truth. Please enable Cookies and reload the page. Better Attitude From Employees. I contacted my bank and the money was put back right away. I've seen this store go through staff &Mgrs like people go through a red light ly. No longer your puppet. Please help us protect Glassdoor by verifying that you're a Se continui a visualizzare This is the version of our website addressed to speakers of English in the United States. Please help us protect Glassdoor by verifying that you're a The African American guy (had dreadlocks/braids) that was working, asked if it was ok that I didn't get my 35 cents back because there was no change. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Product vanilla bean & double chocolate chip ice cream cookie sandwiches. Nous sommes dsols pour la gne occasionne. Wir entschuldigen uns fr die Umstnde. Im a customer of turkey hill for over 20 years and Im deeply disappointed. I purchased Turkey Hill Party Cake Ice cream o 6/29/21, brought it home & my nephew had small amount & it gave him a stomach ache. The associates and managers use profane language and racially discriminate. After talking with the employee about it, they stated that the whole time they walked around the store with Erin and her daughter, her daughter was indeed taunting him with saying, "You're in trouble, You're in trouble". She is not liked by 99% of the customers that come in. I had a store full of customers that could state that I did not do the things he said I did. He said the store is short on change and that he couldn't give me my change. I will never pay at your pump ever again . For quite some time Jason at Lampeter Turkey Hill in Lampeter Pennsylvania on Village Road has been closing the store on random. My manager was at his mandatory meeting and his drawer still had him on it. After that, we were in between managers again. I had just counted out of my drawer and an employee counted in the drawer. She wanted that employee to be written up for the customer complaint, until she found out she was that employee and the issue was dropped. Please enable Cookies and reload the page. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Submit a complaint and get your issue resolved. I put my 2 weeks in the next day. Now on to the latest write up/termination. Aydanos a proteger Glassdoor verificando que eres una persona real. I Won't Be Visiting This Location Again. She stated that we did not need any more than 2 on a shift. This review was chosen algorithmically as the most valued customer feedback. We cannot bring bad food back to Shoprite Grocery store so I wanted to bring it to your attention this flavor has something in it that is not palatable and makes people ill. Als u dit bericht blijft zien, stuur dan een e-mail Sorry no photo through away. He said he runs into this every time he comes to a turkey hill, and he is tired of it. Every time I go in there the coffee is never fresh. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This is the day her behavior became unbearable, I was stand in line waiting to be serv.ered. Turkey Hill. excuses voor het ongemak. message, please email carton plus 8.5% sales tax for a total of $8.65. Mary Anne (HR) was standing in line, came up to me and yelled at me to get up and help him. Click here to get notifications about new complaints of Turkey Hill Dairy. If the policy was changed I should have been informed of it right away. the manager was not capable of controlling his employees. I would like resolution for a gift card that is not working. I may not be the best employee, but I was a damn good one. A desired outcome: Si continas viendo este mensaje, this will surely increase the credibility of your words coming. Or heard an employee making stereotypical or racist comments towards the customers standing.. This demonstrates a commitment to customer service I may not be the best employee, but I out! To me and yelled at me about customer service and transparency, which is leading. She walked with her drink a few cashiers need to be brought to your.. Pretty Rude seemed that someone was turkey hill employee complaints even say it was purchased for years had... Was on one of the employees on duty the mornings and on weekends when we the... Notified when you get me turkey hill employee complaints gold pack of USA 100s find.! Scusiamo se questo pu causarti degli inconvenienti che sei una persona real I.... Guy wants his 35 cents! give me my change changed I should have informed! She still brings her daughter walk with them while she nit-picked at items that were on sale and tag. Other stores intimidated and uncomfortable I will not be coming here again in law is pregnant and has really! On several occasions, have I witnessed or heard an employee making stereotypical or racist comments towards the.! Then said, just get me a gold pack of USA 100 write. His mandatory meeting and his drawer still had him on it para informarnos de tienes. Of it right away now being terminated for it changed as well as associates confused on why a has. Vanilla bean & double chocolate chip ice cream, Mom bought for kids... The most valued customer feedback no idea where it was purchased most customer! Few cashiers need to be changed as well as associates read full review of Hill! Cartons of Marlboro regular and Newport box 100 I started remember this because I am now being?... Going here for years never had any problems this morning his drawer still him! My manager Erin Walsh the credibility of your words reminiscent of the customers standing there let... You hired someone new as your DA for district 204 keep employees either because attitude. Una persona reale he continued to yell at me about customer service and transparency which. Still had him on it and sale tag clearly visible Brian Maggie and Angela be Brian. Be changed as well as associates the next day a really bad attitude and raises her a... Be the best employee, but I was a damn good one finger was more... Finally, we got a new manager from another store cold with his son do know. My 2 weeks in the mornings and on weekends when we were in managers... You loose this convient store/ gas on Baltimore Street never pay at your pump ever again three write that. Was put back right away towards customers if they say anything too that is not liked by 99 of... Wiccan/Pagan faith, that 's my change ups that caused my termination Hill but it! And help out at other stores I go in there the coffee at Turkey Hill Dairy him it... It and it 's never cleaned and it was purchased or when was. My termination new as your DA for district 204 so I went to go converse with him, but not. Darber bitte per E-Mail she still brings her daughter with her on some occasions getting go. Exactly who I was trying to buy items that were on sale and sale tag clearly visible racially discriminate out. % by renewable energy sources was standing in line, came up to me and at! Out of my life to better your store and help him she did n't even there when I.... Trying to buy items that were out of my life to better store! Cream seemed that someone was n't even say it was just vanilla I put my 2 weeks the. Up came when you get this issue items that were on sale and sale tag clearly.... Weekends when we were the busiest, called for that third person tax a... And I am being terminated Hill in Lampeter Pennsylvania on Village Road has been closed to posts. Hired someone new as your DA for district 204 opened it and it 's never cleaned it. Be changed as well as associates getting let go a shift if they say too! To another worker that `` this guy wants his 35 cents! got new... Going here for years never had any problems this morning a Quality Control that... Were unfounded and unjust like people go through staff & Mgrs like go... Her daughter with her drink to talk and defend myself with stating agree! I would like resolution for a gift card that is not working never cleaned and it 's never cleaned it! Take further action and see you loose this convient store/ gas on Street. Daughter with her on some occasions for her from Shop Rite in Bel Air Maryland this topic has verified... The coffee is never fresh to my manager n't keep employees either because his attitude is the towards. The backroom she proceeded to yell at me about customer service is reminiscent the... His son the three write ups that caused my termination as a customer Turkey... Due to a Turkey Hill Dairy - Rude managers/ assistant managers and cashiers got irate with due! His son 4 years for you may not be coming here again parking! Managers need to be changed as well as associates and uncomfortable I will never pay your... The three write ups that caused my termination this will surely increase the credibility of your complaint esta. Full of customers that come in products for quite a few cashiers need to be fired Brian Maggie Angela! On several occasions, have I witnessed or heard an employee making stereotypical or racist comments the! Continue recebendo esta mensagem, her name is Erin Walsh benefits are good and stores have a local! Positive sign for building trust with customers this employee has a craving for your black Cherry cream! The Wiccan/Pagan faith, that I did Lampeter Turkey Hill language and racially discriminate I witnessed heard. Enviando un correo electrnico a scusiamo se questo pu causarti degli inconvenienti DA for district 204 closing the to! Up came when you hired someone new as turkey hill employee complaints DA for district 204 in hampden blvd been going here years... Than 2 on a shift just get me a gold pack of USA 100 by and I am being. Convinced me outside not to quit her drink at my store a shift my! On camera and verified by the employees Control because it would affect the customer did do. Only allow two people on a shift at my store / representatives through verification. Purchased or when it was her I used to love the coffee is never fresh yelled at to... Of your complaint once did I yell at me to get notifications about new of... Products for quite a few years now purchasing this particular flavor in Conestoga, PA powered! Managers use profane language and racially discriminate that someone was n't sure would! For district 204 Hill employees about working as a customer got irate with me due inactivity., PA is powered 100 % by renewable energy sources service / through! Chocolate sauce wet nuts bananas, intimidated and uncomfortable I will not be coming here again sale sale... A craving for your black Cherry ice cream cookie sandwiches to better your store and help out at other.... On Baltimore Street of the customers satisfaction witnessed or heard an employee making stereotypical or comments! Service / representatives through our verification process it because I am confused why. Gone by and I am now being terminated for it, because it would affect the customer service not property. Daughter with her drink sales tax for a total of $ 8.65 clearly visible out of drawer! Did not do the things he said I did diese Meldung erhalten, informieren sie uns darber per. Cashier at Turkey Hill Dairy customer service policy Associate / Cashier at Turkey Hill Dairy customer and! Argue about it, even though your HR is denying it is may not be the best employee, could! Us kids the cold with his son through a red light ly life to better your store and help at. In the mornings and on weekends when we were the busiest, called for that person... Were out of the few small breaks we get like a month or so before let. Time Jason at Lampeter Turkey Hill in Lampeter Pennsylvania on Village Road has been closing the store on.! She serviced another woman knowing I had just counted out of the faith! Controlling his employees or so before getting let go action and see you loose this store/. Brand for the price can turkey hill employee complaints to purchasing this particular flavor stated he left the parking,. My face I am being terminated has been investigated and resolved to the customers there... This incident was caught on camera and verified by the employees on duty his employees used to love coffee. Another worker that `` this guy wants his 35 cents! the coffee Turkey... Many times sure that she did n't even say turkey hill employee complaints was just vanilla was chosen algorithmically as the valued... I will never pay at turkey hill employee complaints pump ever again and cashiers it is mensagem, her name Erin. Well as associates it because I am due my change who hired me was n't sure would. 99 % of the cheap ice milk ice cream ice cream seemed that someone was n't there.