Your home security is crucial to the safety of your home and family. https://www.myprotectamerica.com/support/equipment/cancelling-xx000014/. I called to cancel my alarm service but they said I had to write a letter or send an email. That was my going away present after 10 years as a loyal customer (their words while they tried desperately to keep me depositing my money in their account). Protect America Customer Service will tell you the appropriate steps. After being a perfect customer for 14 years, they still charged me to cancel. Many companies have the reputation of making it very difficult for a homeowner to cancel. Thus far I have tried twice to send … If that is the case, simply take down the equipment, box it and send back accordingly. Your post is so fantastic and informative. Even though canceling a contract with Protect America is much easier than with most companies, it’s still a good idea to follow up with the company. For whatever reason, some people feel the need to cancel their contract. You have a Protect America alarm system but want to cancel services. Standard home security alarm monitoring agreement required with approved credit. And finally, you have the option to cancel at the end of your term. Protect America requires a 30-day notice of cancellation. Therefore it’s important to sign on to a security system contract that delivers what you need at a price you can afford. To cancel a Think Protection system you need to call our Customer Experience department at 1-855-768-4465. Go through Protect America’s phone tree and press whatever number that will lead you to their Customer Service Department. Copyright © 1992 – 2020 Protect America, Inc. All rights reserved. This unprecedented change includes an upheaval to the way we live our day-to-day life. by Think Protection | Aug 21, 2019 | 10 comments. This is a link to Protect Americas Cancellation policies: https://www.myprotectamerica.com/support/equipment/cancelling-xx000014/ Unfortunately there is nothing we can do to assist you in this. If home security companies didn’t offer contracts, you would be expected to pay for the cost of all your equipment up-front! Copyright © 1992 – 2020 Protect America, Inc. All rights reserved. Click here for terms, conditions, and information on our low price guarantee. we were month to month, eight years. At Protect America, the standard procedure to cancel your home security contract is to contact us by calling: 800-951-5111, option 4. Then notify them of your intention to cancel. When you invest in a home security system, you’ll start to learn about home security contracts. I keep getting a bill in my email. Facebook Contractors Listening In On Users’ Recordings, The Problems With Ring.com Partnering With Police. Protect America has a long 25 year history, a large customer base, and a wealth of experience. Required fields are marked *, Plus Package Premium Package Standard Package ThinkAlert Mobile, Troubleshooting FAQ User Guides Municipal Permit, Our Story How We Compare Testimonials Blog Privacy Policy Terms & Conditions. I am thankful to you to post this. Their price is now more than the three times the market rate than newer platform competitors and the cancellation process is the worst I have ever experienced for any service company I’ve ever worked with. Please keep sharing more and more information. Whether they hope the customer will just give up or whether they assume they can make more money that way isn’t clear — but this has been a thorn in the side of customers for a long time. Whatever your needs, we can help you. Are you kidding me? Depending on your preferences, here are some of your options with us: At Protect America, the standard procedure to cancel your home security contract is to contact us by calling: 800-951-5111, option 4. Stay focused and continue forward with cancelling. There is also an online form that may be required to be filled out on cancellation. Having a monitored system can bring a much higher level of peace of mind to homeowners, as well. We guarantee 100% privacy. Whether your contract is at the end of term or if it has just begun, this post will help you understand the cancellation process. Consumers – Do Not Choose This Failing Organization! Details. If you are not at the end of your term and still wish to cancel, it is best to reach out and discuss your situation so we can help provide a solution for you. While a particular company that some homeowners really like may not be right for other people, there are often many good options for anyone who wants a quality home security system. We recommend Think Protection – you’ll find that the value, service and savings cannot be beaten by any other alarm company. 52 days after notification of cancellation on a month to month contract, Protect America actually stopped billing me. Glad you shared the best blog about how do you cancel your protect America alarm system. Interested in monitored home security quotes for peace of mind? When in fact Protect America just wanted to wring the last $92 out of me. If you are still under contract, you may have to pay out the remainder of your contractual term. Overcoming Obstacles 101: A Discussion with Ciera D. Protect America Adopts the IQ Panel 2 from Qolsys, Protect America Prices: Your Guide to How Much Protect America Will Cost. Our customer CARE representatives will do everything they can to assess your situation and resolve any outstanding concerns. However, in some instances they can be month-to-month, depending on your service and equipment needs. Our security of information policies li… It may be in the original agreement you sign but after that really who has that readily available to review so you got to their website and this is what you get.At Protect America, the standard procedure to cancel your home security contract is to call this number: 800-951-5111, option 4. All Rights Reserved. Protect America Customer Service will tell you the appropriate steps. Like many of you, Protect America is closely monitoring COVID-19 and the updates given by our government officials and healthcare providers. Many of our valued customers have asked about the different courses of action you can take once you’ve reached the end of your term. Whatever the reason, there are steps you can take to cancel your service. Alarm monitoring contracts can last from anywhere from 12 to 60 months. Because there are no shortage of other alarm providers, find one that has no contract and low monthly monitoring prices. Whether you no longer desire to have a home security system in your home or if you are choosing to switch security monitoring companies, canceling your current contract or service can feel overwhelming. In order to protect your identity, Protect America requires your social security number to check your credit through Equifax and in some cases Trans Union. Protect America will offer you increased value to try to get you not to cancel … cancel my service @ 3409 blackstone st / augusta ga, You are contacting Think Protection, not Protect America. There will be fees for cancellation, but that’s different than attempting to actually stop a cancellation from taking place. If the customer does nothing upon being notified, this is when the contract will renew. Another reason why a No Contract option from Think Protection is the only way to go when looking at Security Systems. That may mean canceling a contract with one company to switch to another one. They have customer care agents who will do all they can in order to work with homeowners to assess their particular situation. Almost every home security company that offers 24/7 professional monitoring asks that you enter a monitoring contract prior to starting services. On the other hand, you may wish to cancel. I always like to read the quality content and I found in your post. Generally, home security contracts are set to a pre-determined length of time, depending on the company. Unlike most other security systems, there’s no activation or equipment fee with your contract. You can still cancel your service though. They will be able to authenticate you and process your request. We value customer loyalty immensely at Protect America, and we want to give you choices! It’s important that you remember what triggered you to call them to cancel. One of the things that security service customers often dread is canceling a contract. Does Protect America Charge Early Termination Fees If I Cancel? Protect America may ask for the equipment back upon cancellation. Protect America requires a 30-day notice of cancellation. However, the industry standard is about 36 months. So they said I need to send the email to cancelrequest@protectamerica.com. Protect America will ask you for your customer information. Many companies renew contracts for years at a time. Your email address will not be published. Sit down with Protect America’s Ciera D. for five minutes and you’ll walk away feeling like a completely different person. They were once a solid offering at a decent price but have declined to being inept and overpriced. You have been warned. We cannot cancel so I imagine it will show up on my credit report . Maybe you are out of contract and want a different provider. Use Cancellation Form Protect America provides home monitoring at low-cost rates. For customers who can’t complete their contract after signing up with us, Protect America offers a, Another option you have is to use your home security monitoring on a. Who is Avante Security And What Do They Offer. With security your way, our mobile app is included. Protect America requires a three-year commitment for their services. After being on hold up to 1 hr, the patronizing customer support team member tells me the delay in cancellation is for my protection as an alarm is a life safety device. Next, make sure after cancellation of services with Protect America that you have a new home alarm provider for your residence. Protect America will ask you for your customer information. These contracts are generally long-term. It’s important to know if you are still under contract with Protect America when you are cancelling service. Overall, it’s vital that a homeowner interested in home security does their research, so they can pick the company that they feel will be best for them in the long run. They have been around for a few decades now and pride themselves on being able to …

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