I hope this helps! Grab your Ring Doorbell unit and press the orange button on the back of the device. Once your device is setup, if it loses connection to wifi there is an option in the Doorbell's Device Health, in the Ring app, to reconnect to wifi. Keep in mind, the setup button is only needed for a setup or a reset. I called a live person and was told that on my Generation 2 doorbell, the back comes off, then will find the orange button. To perform a hard reset, hold down the orange button for 20 seconds. ... Test your Ring 2 doorbell button and motion detector. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There is no orange button, camera or live veiw does not work. Choose the Setup mode of the Ring Doorbell by tapping the Setup button. How does one remove the back to expose the orange button. Video Doorbell Generation 2. Press and release the orange button on the back of your Ring Video Doorbell. Then tap on “Continue” in the app. At the meanwhile, you will see a light on the front of the ring doorbell device flashes for few times. (If you’re on Android, you can skip this step.) Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Take your device in your hand and search for orange button. It worked. Each Ring Video Doorbell model and camera is slightly different with their “reset button.”  And to add to the confusion, several people get the various models incorrectly mixed up, or refer to them incorrectly. I'm a 70 year old invalid veteran and every time I need to reconnect the (expletive deleted) bell, because it's stopped working, I have to find the tool, go outside, remove the bell from the door, push the (expletive deleted ) button then put it back! Next, if you’re on iPhone, you’ll need to open up the Settings app, tap on “Wi-Fi”, and connect to “Ring-xxxxxx”. If you aren’t too keen on having to unscrew everything to get to the orange button, there is a simpler, if not more primal, solution. Re: Ring Pro - No Button on Right Side Hi @Jgorusu . To do so, remove the safety screws, using the provided screwdriver, detach it from the wall plate and look for an orange button. Had to change our wifi password which knocked our camera offline. Wait about 30 seconds after re-inserting your Ring 2 battery. It is understandable that people can mix up the names of these two models, because both have the number “2” in their names. Instructions say to push orange button to begin and I have no orange button to push. Unscrewed the screws as recommended, slid the doorbell off the plate, located the orange button, and all is well. The two most mixed up Video Doorbell models are: These are very different doorbell models! It's just too many “2” two’s too! If your device is falling offline or requiring a reset often, I recommend reaching out to our support team so they can take a closer look at this concern. Hey @Andy7. My doorbell is hardwired. When there is a spinning white light on the front of your Video Doorbell, tap the “Continue” button in your Ring app. What device do you have? , FYI   @Beckynewport  ,  @Andy7   ,  @Sandy_W  ,  @scrambledegg  ,  @fullerdc10. if its not there this thing goes back for a refund in peices. Go to the Devices and select the device. Now, press the orange button and hold it for fifteen seconds (or more). Step Eight - Connect to Your Ring Device iOS: Tap “Join” when the Ring app asks to join the Ring wifi network. In order to put the device into Setup Mode, press and release the small button on the right side of the doorbell. If your Ring doorbell battery is low, use the orange screwdriver provided in the Ring doorbell box to unscrew the two security screws on the bottom of the doorbell. That being said, our Video Doorbell 2 features a setup button on the front. First, you have to remove the ring doorbell from the mounting, use screwdriver to unscrew the screws. Once inside, select the Ring Doorbell you want to change Wi-Fi for. This will link the Ring Doorbell with the Ring app. Hello: Been having trouble with my Doorbell camera for a while now. Click on Device Health and then tap on change Wi-Fi. After selecting this option, the process will require you to “Press the orange button”, which means unmounting the Ring Doorbell from your wall. i guess ill take the whole thing apart with an eye glass screwdriver to take off the back cover with mac id, sku and serial number. Tap on Change Wi-Fi option. This has resulted in longer than normal wait times.

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