BC Hydro customers given break during hard times, FortisBC electricity customers only told they won’t be charged interest, Coronavirus: Insurance claim for $6,000 cancelled trip denied after airline offers woman voucher, Ice resurfacer catches fire on hockey rink in dramatic video, SPINCO member says gym went 'way beyond' keeping her safe amid pandemic reopening, Australia allows flights from New Zealand without quarantine as coronavirus cases fall, DNA solves 1984 murder of Christine Jessop, suspect dead: Toronto police, Trump acknowledges he may owe $400 million to unknown sources during town hall, B.C. To keep our staff and critical assets safe during the ongoing COVID-19 situation, we're adjusting some of our operations related to electrical connections. A Pemberton woman says BC Hydro's COVID-19 relief program is unfair to single-family home owners, particularly during winter in a place where natural gas isn't an option. — With files from Global News’ Richard Zussman. If no payment is received by the due date, a late charge of 1.5% per month will be added to your account for unpaid amounts of $30 or more. Customers randomly selected for project inspections are contacted by email and are asked to submit photos that can help inspectors make a proper assessment of product upgrades and the number of products involved in projects. What to expect from pre- and post-renovation inspections under BC Hydro's business energy savings incentives program. BC Hydro reminds the public that it has suspended all disconnections for non-payment during the COVID-19 pandemic. Coronavirus — Commercial power use down 30% in some sectors, says BC Hydro. We have information and tools online to help you manage and monitor your electricity use. However, if the outstanding balance is not paid in full or a payment arrangement isn't made with us, we have no choice but to disconnect service to protect other customers from higher costs. It also reminds customers that it … confirms first case of rare inflammatory syndrome in children linked to COVID-19, Why a story about Joe Biden, his son Hunter and Ukraine is being blocked online, 1984 cold murder case of Christine Jessop solved, suspect dead: Toronto police, Dr. Bonnie Henry announces another 142 new cases of COVID-19, no additional deaths, Coronavirus: Trudeau says over 240,000 Canadians applied for new CRB, B.C. Get answers to questions about paying your bill, rates, moving your account and more. Employment Insurance. Our field crews are continuing to support critical electrical connection needs, but we’ve suspended some work to minimize customer impact and keep our employees and contractors safe.
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