| 26 Jul 19. On X-series iPhone you'll have to press and hold the side button and either of the volume buttons at the same time to make the slider appear. (On the other hand, if Safari is fine but some random app is refusing to connect, then that app is the problem, and you should try closing it down and restarting, checking for an update and contacting the app maker's support facility.). Safari can be a tricky app! Tap Connections. Hopefully the provider will know of any problems in your area, with your account specifically or with the network at large, and will be in the best position to offer remedies, a timeframe of when the problem is likely to be fixed, and any compensation you'll be able to claim. Now slide to power off. After a while, press and hold on the sleep/wake button to switch on your iPhone. May I know the hacks that clicked for you? If you want to use cellular data, you need to enter the PIN when you swap SIM cards or happen to restart your iPhone or iPad (Wi-Fi + Cellular Models). You shouldn't connect to unknown networks anyway, but if you are doing so now is a good time to unhook. This doesn't affect our editorial independence. He offers advice to owners (and prospective owners) of these devices. Step #2. - and plenty of rural areas in particular struggle to get a good connection. So, it’s better to check them out upfront. And while the COVID-19 has halted some economies and industries, 5G integration is still rolling out . Open Settings app and head over to Cellular -> Voice & Data. If you haven’t updated your device for a while or if there is a software update in the waiting, do not fail to upgrade. Have you entered a password for the local Wi-Fi network? Step #3. You can contact your carrier to check your default SIM PIN. Step #2. Hopefully our problem is now solved. If it's the familiar 'Wi-Fi' icon, with three concentric quarter-circles, then hey presto, you're on Wi-Fi. This is usually an easy diagnostic to run. Check Cellular Connection. Conclusion: At least one of the methods described above should solve the problem. First we will check all the basics, then we will reboot. Use the provided SIM-tray tool to take out your SIM, then try to reinsert it. Previous. There isn't 100 percent coverage of even 3G across the UK, let alone 4G - or even 5G! I mean, contact Apple itself. Contact the godfather! More likely, you might find that the SIM itself is somehow out of shape or broken. However, this option is backward compatible – meaning you can use 2G and 3G while LTE is selected. In this article we explain what to do when the internet isn't working on your iPhone, either via cellular data or Wi-Fi (or occasionally both). Press and hold the power button (on the top of smaller iPhones, or on the righthand side on larger ones) until the 'slide to power off' symbol appears. Connect with me on Facebook, Google Plus and Twitter. Note: We may earn a commission when you buy through links on our site, at no extra cost to you. iMessage Waiting for Activation: How to Fix the Issue on iPhone or iPad, Gmail Calendar Not Syncing on iPhone: Here is How To Fix It, “Your SIM Played a Tone” Flash Message from iPhone: How to Fix, How to Fix Predictive Emoji Keyboard Not Working on iPhone or iPad, How to Add Credit Cards to Safari AutoFill on iPhone, iPad, and Mac, How to Use Auto Workout Detection on Apple Watch, Head over to Settings app → Cellular/Mobile Data. Jump to the 'Wi-Fi not working' section. I help iPhone, iPad and iPod Touch users by recommending fixes for common iOS bugs and tools that improves your experience. Give it a minute or two, then press and hold the power button again until the Apple icon appears, and the iPhone will restart. If you're expecting Wi-Fi and it's not appearing, or the Wi-Fi icon is showing but you're not able to get online, then you've got a Wi-Fi problem of some kind. Try to do this a few different ways: refresh Mail and see if you get any new emails; open Twitter; browse a few listings in the App Store; try to open new web pages in any additional web browsers you've got as well as Safari. Remember that a network outage won't just affect customers of that brand: there will also be sub-networks that rely on the same infrastructure. Inside, there should be three different options – LTE (4G), 3G and 2G. So go to Settings > General > About. O2 has a status checker you can, well, check. If all of these things are working correctly, just sanity check the connection by connecting another device to it and opening up a web page. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. To do so; swipe up iPhone Screen (On iPhone X Series, swipe down from the top-right corner) and Turn On and Off Airplane Mode. Click on Restore and Update to confirm. Check to see if you can get 4G Super-Voice. On the prompt message that appears, confirm the operation. If the network is down you may be obliged to use Wi-Fi until it's fixed. It’s a core feature of all SIM cards that distribute in the market; however it’s usually kept off for the convenience of the customers. The first step when fixing a problem is to find out what the problem is. However, in the case of 3G and 4G not working on iPhone, it could be an issue with the service provider – probably the cellular networks bands aren’t compatible with your iPhone, just in case the operators in your region aren’t following standards which is very rare. This is slightly troublesome as such updates are delivered over the internet, and your phone is offline. Select your iPhone from the left menu → Click on Restore iPhone. Okay. If you just want to connect to our 3G network, choose 3G/2G (auto connect) or 3G only. If that is the case you should contact your carrier. Connect your iPhone with Mac or PC → Launch iTunes or Finder. For more advice on this, see How to update iOS on iPhone. Assuming the internet connection really isn't working, we need to find out if the problem is with the Wi-Fi, 3G/4G or something else. If it's not, tap it. When iDevice users experience problems with the iOS software or unlocking, it is not uncommon for their lives to unravel. If you're away from Wi-Fi access and expecting to get online via 3G or 4G, but those icons aren't showing up, or if they are but you can't get online, then that's the source of the fuss. First, check whether the iPhone is configured for connecting to 3G and 4G LTE networks. Forget the network, and reboot your phone. We need to isolate the malfunctioning part of the equation so we can focus on that. Now find the app and tap to restart. Go to Settings → General → About → check out the carrier version. Turn Airplane Mode On & Off. Restoring your iPhone as new will delete all the media and data and install the newest version of the software. Read on to know how to fix 3G or 4G not working on iPhone quickly. Still not able to get online? By If you can't identify a problem at your end, it's possible that your network provider is experiencing outages. Check that (a) the Wi-Fi slider is in the 'on' (green) position and (b) that you are connected to a network local to you that you recognise, and that has good connectivity. To create a new APN profile, you can follow the steps below: If none of the above mentioned methods work, try the following method: After you reset the network settings, the 3G or 4G Not Working on iPhone issue should be resolved. New iPhone 12 release date, price & specs. I guess the problem is finally behind you. Give it a minute or two, then press and hold the power button again until the Apple icon appears, and the iPhone will restart. They have done everything possible but this issue hasn’t been resolved. And here's where you can check Vodafone network status. guide to what to do if your iPhone keeps dropping your Wi-Fi connection. On the homescreen, swipe up for the Apps menu. (See also: How to check if an iPhone is locked or unlocked.). Swipe up from the bottom of the screen to bring up Control Centre - or swipe down from the top right on an X-series iPhone - then tap the plane icon to turn the mode off, and hopefully the problem will be solved.). Tap on SIM PIN → Switch off SIM PIN. Turn Mobile Data on/off a few times. If you're able to do other things that require internet access b… Turning on Airplane Mode and then turning it off after a few seconds might solve the 4G/3G or LTE connectivity. But don't take this the wrong way - we hope you didn't get this far. First of all, are you at home, or in another location which supplies Wi-Fi? Step #1. Many a time, easy tricks work wonder in solving even annoying issues. You can now open your favorite browser or use other app to check if you are connected to the internet. If all else fails, there might be an issue with your device and you need to find your nearest Apple Store or Apple Reseller, and get an expert to take a look.

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